Frequently Asked Questions

What’s the deadline to order at the reduced price?

Make sure you get your t-shirt order in before 11.59pm on Friday 13th May 2022 to get the ‘Basic’ t-shirt at the reduced price of £7! Please place orders directly through our online store.

 

I bought the t-shirt for the reduced price - how/when will I receive it?

Firstly, thank you for ordering! Your choir leader will deliver your t-shirt to you at choir as soon as they are printed, so please expect them to arrive in choir in June 2022. 

 

How do I know I’ve got the right size t-shirt for me?

Included in the photos of the t-shirt is a sizing guide. Please measure yourself carefully, and if you fall between sizes you may want to go for the bigger size. Please note that we do not accept returns on t-shirts, so please take extra special care.

 

My t-shirt isn’t the right size, how do I return it?

We’re sorry, but we do not accept returns on t-shirts. 

 

Why are the t-shirts £7 for a limited time only?

For the first month, we have secured a deal that brings the upfront cost of a t-shirt right down to as low as we can possibly make them. As this is our first foray into merchandise, we anticipate that a large number of t-shirts and badges will be ordered, and one way of keeping this cost down for our choristers was to handle all sorting and distribution in-house. However, moving forward this is unsustainable for us as an organisation as we do not have the resources or appropriate space to sort and store these products. Therefore, after the first month we will move to a ‘print on demand’ service for t-shirts, which will be handled directly by a third party company called ‘My Needs Are Simple’ for a slightly increased price per garment. 

 

How will I get a t-shirt once the price has increased?

We recommend taking advantage of this lower price while you can, but if you aren’t able to then you’ll still order t-shirts through our online store but you will receive them via the post. After the price increase your choir leader will no-longer be responsible for fulfilling your order, nor have any knowledge of or dealing with your merchandise orders. 

 

Do I have to buy a t-shirt?

Not at all! However we would like everyone to have at least a pin badge as part of our gig attire. You are welcome to wear the pin badge with your own black t-shirt if you prefer (or you might want to have both!). If you don’t want either please speak to your choir leader. 

 

I’m not able to access the store, what should I do?

If you’re having trouble accessing the online store, then please let your choir leader know.

 

What about other merchandise like hoodies, v-neck t-shirts… etc.?

Watch this space! In time, we’ll be adding lots more exciting products to our store, including multicoloured hoodies, different styles of t-shirts, and other paraphernalia! We’ll let you know as soon as we add anything so please make sure we’re not going to spam!

 

What is ‘print on demand’?

‘Print on demand’ is exactly what it says on the tin: a company will only print when there is demand! This type of printing allows for much smaller quantities to be made, and the third-party company we will be working with will handle everything. 

 

Are Choirs For Good making profit on merchandise?

Yes - however, Choirs For Good is making a negligible profit on both our basic t-shirts and our pin badges. As we are a social enterprise, any profit we do make is constitutionally obligated to be reinvested into our organisation.

 

Who are ‘My Needs Are Simple’?

‘My Needs Are Simple’ are Welsh print on demand garment printers based outside of Cardiff in South Wales. They are committed to sustainability, ethical practises, and products that are eco-friendly. For more information, please visit: https://www.myneedsaresimple.co.uk